Payment Methods:
We accept the following payments - PayPal, VISA, MasterCard, American Express, Discover, and Money Orders. We do not accept any Company or Personal Checks as they take time to process and have the possiblity to bounce.

PayPal - We use the paypal shopping cart as it is a simple and secure method to pay for your TWEAKED ICE order. Please note that for the protection of your account and ours, we will only ship to the buyer's Confirmed paypal shipping address.

Credit Cards - All credit card purchases will be made through PayPal and are verified using your billing address for your protection.

Money Orders - Please include money orders along with your printed order form to:
Patrick Altinis
1755 S. Valley Center Ave., Suite # 117
Glendora, CA 91740

Pricing:
TWEAKED ICE shall sell its products to buyers at prices established TWEAKED ICE and which are subject to change without notice, prior to seller's acceptance of Purchase Order as herein above provided. Should any order be scheduled for shipment more than 60 days after the date hereof, Seller reserves the right to invoice the shipment based on the price prevailing on the date of shipment. Unless otherwise agreed in writing by TWEAKED ICE, prices quoted to Buyer by Seller are exclusive of any applicable national, state, and local taxes, custom duties, imposts, packaging and handling expenses and freight, transshipment and insurance charges all which shall be the responsibility of Buyer.

Please note that sales made to buyers in CA are subject to a 8.25% sales tax upon checkout.

Shipping And Shipping Charges:
Shipping will be made via UPS or USPS Priority Mail. Shipping Rates vary from item to item depending on weight, size, and destination of item(s).

The shipping prices listed (even free shipping) are specifically for the 48 Contiguous United States ONLY. (*THIS EXCLUDES Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Virgin Islands, etc*) Payments from outside the 48 Contiguous United States are subject to a refund or payment request for the additional shipping costs. Please email us first for pricing on orders outside the 48 Contiguous United States.

International Orders - We currently do not ship outside of the United States and territories. Sorry.

Shipping costs of the packages are the responsibility of the customer. TWEAKED ICE is not liable for damages caused by service carrier. All items are shipped with insurance based on the selling value of the item at time of shipment. Shipping charges are non-refundable. This applies to returned items as we will only refund the amount of the price of the product returned (also subject to 20% restocking fee).

Shipping Damages:
If the item(s) arrive broken or partially damaged in the package, you have 5 days upon receiving your package to inform us for the claim so we can send you a replacement. Those who do not inform us within 5 days will not get a replacement. PLEASE INSPECT YOUR PACAKGE AND TEST YOUR ITEM UPON RECEIVING IT! (ESPECIALLY GLASS PRODUCTS)

Availability:
Product availability, design and prices are subject to change without notice, but are deemed reliable at press time. Some orders may require shipping delays due to unavailability of stock on hand. In such a case, the buyer will be notified immediately and will be given the option of a full refund for the unavailable item(s).

Back Orders and Special Orders:
If products in your order are not in stock, they will be placed on back order from the manufacturer for you. Back order items are items in short supply and will be shipped as soon as product becomes available. Please contact us to verify back order status. No exchanges, refunds, or cancellations on special order items or custom items.

Fraudulent Purchases:
Credit Card fraud is a serious matter as prices increase because of the loss incurred to hard working businesses and innocent card holders. TWEAKED ICE will prosecute fraudulent users to the maximum extent possible. A collection agency will be employed to take necessary action. All evidence relating to fraudulent orders will also be reported to the IFCC, a program enforced by the FBI. The local authorities will also be notified. We will only ship to the buyers Confirmed paypal shipping address to avoid any fraudlent attempts made by an unwanted user.

Returns and Exchanges:
All return and exchange requests must be made within 7 days of your original delivery date. All returns and exchanges must be received back within 14 calendar days of your order after a request has been approved. All returns must be authorized by TWEAKED ICE and must have a return number provided by us. Please contact us by e-mail (provide order number and description) to request a return number and return instructions. We are not responsible for products returned to us without this authorization.

There are absolutly no returns or exchanges on any Glass item. (Neon/Led kits and HID kits).
All glass items and lights are inspected and tested before final shipment to ensure that they work.

All returns are subject to a 15% restocking fee. All returns and exchange requests MUST be made within 7 days of original delivery date by email ONLY. Please inspect items immediately when received.

No returns are allowed on products that have been installed, or changed from their original condition. All returns must be in its original packaging and in saleable condition. Non-product related fees (shipping, handling, transaction, and insurance) are non-refundable. No returns accepted on special ordered items.

Your return number does not guarantee product replacement nor refund. Once the return item is received, it's condition will be inspected before final acceptance. If a return is approved, a refund is then authorized and provided.

Delivery Time:
Please allow 1 to 3 weeks for delivery. Tracking numbers are provided within 1 - 3 business days of purchase unless otherwise stated or special cases. Shipments to P.O. Boxes may take slightly longer if available at all. Backordered orders remain pending until they can be fulfilled or unless customer cancels order before product becomes available to ship.

Warranty Disclaimer:
Many products sold by the seller come with limited warranty provided by the manufacturer. As between the buyer and the seller, all products are SOLD AS IS, without warranty. Seller makes no warranties of any kind, either express or implied, including any warranty or merchantability or fitness for a particular purpose, with regard to the product identified. Neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the products. Please refer to the manufacturer's warranty included with most products to determine the remedies in the event of a defect in materials or workmanship. All products have different warranty period from different manufacturer; a copy of the applicable warranty is available prior to sale upon request. Seller only responsible for any warranty on any product is limited to send the buyer's product to the manufacturer to be replaced or repaired within one month of original purchase. Buyer is responsible to claim any warranty on any product after one month of original purchase. Many aftermarket automotive manufacturers will not accept any liability for damages resulting from installation of parts and accessories not approved by that manufacturer in advance and may cause extensive damage to the vehicle, adversely affecting its safety and affect the validity of those manufacturers' warranty. Buyer responsible for reading the manufacturer owner manual warranty or see the automotive dealer for further information regarding those warranties. Seller is not responsible for any warranty voided by those aftermarket automotive manufacturer or automotive dealers.

Force Majeure:
Seller shall be excused from liability for unusual delays or failure to deliver or fill any Purchase order where caused by acts of God, strikes, labor difficulties, fires, floods, accidents, allocation controls, defaults of common carries including shortage of trucks or any other means of transportation, fuels, materials, labor, other cause beyond seller's reasonable control or any loss or damage arising there from whether not similar in kind or class to those mentioned. Seller will have the additional option, in the event of occurrence of any of the above contingencies, to cancel any sales agreement, or any portion thereof, without resulting liability.

Off-Road Disclaimer:
All engine modification parts (and some suspension parts) maybe illegal in some parts of the United States and for racing or off-road purposes only and may never be used upon a public highway. Most parts have been designed and are intended for off-road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device using or element of design affecting vehicle emission or safety in a vehicle used on a public highways. Buyers are responsible to check their local and state laws regarding use of such products. If such laws are violated, the state or local government in which the buyer is present will subject to fines and/or penalties issue buyers. Installation of such products may void the warranty coverage, if any, on buyer's vehicle. TWEAKED ICE is not responsible for any damages to parts due to impropper installation, tickets given due to illegal usage, or warranties voided due to illegal modification.